My phone 's fingerprint sensor isn't working

[Letlolto]

Can someone assist me?

[Munatsi399]

Is your screen in anyway damaged?

[Letlolto]

No

[Munatsi399]

Okay it might be a software glitch, a software update might solve this problem if the sensor itself isn't physically damaged

[Letlolto]

I have already updated my phone. I wonder what's the real problem

[Munatsi399]

You might need to visit a service center.... you can contact support and they can help with finding you a service center near you