Original topic:

My Samsung A30 back camera doesn't focus

(Topic created on: 06-21-2020 11:11 PM)
1292 Views
Armani56
Active Level 1
Options
Galaxy A
It's been two months eversince I updated my phone to the latest software , but ever since that happened , my back camera nolonger focuses , what should I do?
8 Comments
tqtq8
Beginner Level 3
Galaxy A
هذا شموضوعه هالبرنامج .. اذا تقدرون تخدموني وتفهموني
0 Likes
bb91_S23ULTRA
Active Level 10
Galaxy A
u mean focusing or zooming ??
0 Likes
Armani56
Active Level 1
Galaxy A
focusing, the images are always blurry
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MohammedSijah
Expert Level 1
Galaxy A
Please check
> Your lenses are clean and clear
> Your software and apps are up to date.
Also goto camera settings and check whether 'Tracking Auto Focus' is switched OFF. (I don't know your device have that feature)

If nothing solves your issue, Check for any solution after each steps below.
> Reset camera settings (Camera>Settings>Reset)
>Clear data and cache
(Settings>Apps>Camera>Storage)
> Activate safe mode.
> Wipe cache partition.
MohammedSijah
Expert Level 1
Galaxy A
You may also have an interactive check up from Samsung members app. Goto Samsung members' homescreen> Tap Get help>Interactive checks> Camera.
If you want assistance, scroll down and tap 'Remote Assistance'.
Armani56
Active Level 1
Galaxy A
okay Mohammed let me give it a try
Samsung_specialist
Community Manager
Options
Galaxy A

Hey there,

Please visit the nearest service center for the phone to be checked by our team.

https://www.samsung.com/ae/support/service-center/

Thank you

Armani56
Active Level 1
Galaxy A
okay , I will