Someone please help... Mine is a samsung galaxy A5 (2016). Recently I discovered that my device is neither recognised by my computer neither I am able to connect usb OTG which I previously often did... Therefore my device supports it. Also fast charging is not working but normal charging does work.. I tried using different cables and different fast charger adapter but the issue remained... Please help..😟
Dear Samsung Member,
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We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
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