Original topic:

My Galaxy A33 5G- lagging to much

(Topic created on: 12-16-2024 05:23 PM)
806 Views
Hrishabh15
Beginner Level 2
Options
Galaxy A
I have been experiencing phone slow down, taking alot of time to take pictures. And specialy when I open UPI app like phonepay or paytm it takes alot of time to open QR code spanner some time it even freezes also.

Another problem I am facing is in wifi, some times it didn't find some wifi networks or some time it take almost 1min to scan for it...

I tried every possible solution available on the internet 
Ram plus OFF ( I did it recently)
Power saving mode OFF
Tried Factory Reset
No SD cards installed
I dont have any heavy games on my phone
Only basic every day app are installed on my phone.

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4 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have already done the possible troubleshooting steps on your device but still facing issue. So, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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sudhakar35gm
Expert Level 1
Galaxy A
Force stop - storage clear cache and remove the one time use apps (bank, recharge etc) from the recent list and then see.
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