Original topic:

Moisture in charging port.

(Topic created on: 12-06-2024 11:28 AM)
174 Views
abhi0071
Active Level 3
Options
Galaxy A

image

Need solutions. 
Facing this problem in A52s from 6 hours.

5 Comments
TechieUS
Expert Level 1
Galaxy A
Check for any physical material in the port and remove it with the pin/needle. If there is water/moisture it can take many hours to dry depending upon external environment. To speed up the process, use a dryer. Also check the charging for any damage or moisture.
Honeymaini
Active Level 5
Galaxy A
Switch off the phone and check for any material in the charging port, if not, then use dryer to quickly dry any moisture in the port;moreover,check the charging pin also because sometimes when I use someone else charger, it shows the same notification. Hope it helps..
venusn99
Active Level 6
Galaxy A
Sometimes it's also a charger.
Use different Cabel to charge if above doesn't work
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cs_member8
Moderator
Moderator
Options
Galaxy A

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issues by using given link.

● Galaxy device moisture issue: https://www.samsung.com/in/support/mobile-devices/moisture-handling-tips-for-mobile-phones/

In case the issue persists, please take your device to the nearest service centre for a physical inspection. You can locate your nearest service centre by visiting https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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