Mobile ring volume automatically goes down/silent in a34

[kaustubhkelkar]

Dear Samsung,

A 34 5g 

Mobile ring volume automatically goes down/silent in a34

[Veergohel]

Security patch update it will resolved

[kaustubhkelkar]

Before&after update problem are same

[JSS28]

Check volume low button if it is damaged

[kaustubhkelkar]

Button is ok

[JSS28]

Then idk

[aapy]

Even I am using a34 5g device I didn't face any issue which you have said. I think your device has damaged some how.

[Sidhabhi]

Once check recently installed apps > and change theme to default ones..

If problem still persists>try resetting app preferences and reset settings

Note: these steps will gonna change all settings to the default settings .

[Parveen0171]

Same with me

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps you no longer use, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support