Original topic:

Memory card not detected

(Topic created on: Tuesday)
34 Views
maiza54321
Beginner Level 2
Options
Galaxy A
Galaxy A17 memory card not detected in device but same memory card working in other devices kindly provide solutions for thi issue
5 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon also go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy A
You're welcome to here.
Cutegril90
Expert Level 4
Galaxy A
Accept solutions Click three dot 🪛🙏
0 Likes
Cutegril90
Expert Level 4
Galaxy A
❤❤
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
Note: Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

● Restart the device and check.
Note: If you use the Fingerprint security feature, the phone will require your backup password to unlock after rebooting.
Path: Press & hold the power key> Restart>Restart.

● Try Safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes