Original topic:

Many useful features missing

(Topic created on: a month ago)
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arec
Active Level 6
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Galaxy A

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From last after ui 8. No video recording are able to record by turning my off the mic it forced to turn on there should only once vibration or once alert only it was better
During call also it makes alert sound it should just vibration not siren



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From ui 7 from lock screen not able to on voice record quickly like many handy features gone



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From ui 8.5 in samsung A34 auto dark mode, after evening gets back to dark but morning time all day I do manually



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From ui 8.5 one of my most usable thing missing there was extract text lense in camera it was quickly scanning and pasting


These were some of issue I am facing
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5 Comments
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that with latest software updates, some of the features are removed and some new features are added in the devices.

As you are facing multiple issues like dark mode not shifting to light in daytime or extract text lens option, we request you to kindly get back to us with additional information- Error log file, video, or screen-shots. This will help us to further investigate and resolve your concern.

Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on Samsung Members Application > Support>> Type your issue>> Tap on error report >> Tap on send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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arec
Active Level 6
Galaxy A
That's too shared
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KVANA
Active Level 9
Galaxy A
Use the custom schedule for the dark mode, yeah and the text from camera in keyboard I'm missing that too
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arec
Active Level 6
Galaxy A
I was using sunset to sunrise better when traveling
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KVANA
Active Level 9
Galaxy A
Yeah thats correct