Original topic:

Lost my data after Pie update..

(Topic created on: 03-24-2019 03:22 PM)
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itsAjay
Active Level 2
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Galaxy A
I reset my a8+ after Pie update. Then I moved my data back to phone.

But Device care deleted my WhatsApp data of last 4-5 years and now I haven't any backup data.

Can this data be recovered??

If yes, please help me!!!
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13 Comments
Galaxy A
whatsapp data can be also backed up to your google account

if you have selected that back up using google account from your whatsapp settings previously than you can get your data back

otherwise sorry
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mdboss
Active Level 3
Galaxy A
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Monu18
Active Level 7
Galaxy A
You should've back up data before resetting your device. There is no way to recover because the data is permanently erased from memory.
Whats app data can be recovered if you did enable cloud backup.
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itsAjay
Active Level 2
Galaxy A
I had backed up the data before phone reset but when I was moving the data back to phone it was slow..
so some data (e.g WhatsApp database) was moved to phone but in between Device care is run and it deleted the data inside the WhatsApp folder.
although the WhatsApp media folder is still with me but chats are gone.
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itsAjay
Active Level 2
Galaxy A
no cloud backup was enabled...
so no data on Google drive.
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zee1232
Active Level 6
Galaxy A
u can recover it via ur previous phone with the help of internet...log in to ur p.c and then try n take help of utube or google
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itsAjay
Active Level 2
Galaxy A
it is same phone.
no previous phone.
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zee1232
Active Level 6
Galaxy A
u said ur data from past 4 yrs have been deleted but a8 plus was released on jan 2018..how come
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itsAjay
Active Level 2
Galaxy A
by moving my all data from old phone to new phone always...
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