Original topic:

Lockscreen clock issue

(Topic created on: 07-16-2024 11:18 AM)
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Members_fznF3xJ
Beginner Level 2
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Galaxy A
Idk why my lockscreen clock just moves either left or right of my screen whenever i try to put it at the centre,its so annoying and i cant seem to find any solution for it,pls help!
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support