I’m facing a strange issue on my Samsung Galaxy A15 5G: my phone’s location randomly changes to Kigali (Rwanda’s capital) even when I haven’t moved at all. It happens at any time without reason. I’m also seeing the One UI 8 update ready to install, but I’m avoiding it for now because I have important exams ahead and I don’t want to risk any software crash or instability.
If anyone knows why this location issue happens or how to fix it, please guide me. Should I install the update or wait?
As per your concern, we want to inform you that the update was designed to improve your smartphone's performance and has been thoroughly tested for reliability.
We realize issues may arise and we are dedicated to helping you resolve any problems. Your feedback is invaluable for our improvement.
If you're experiencing issues, please share your log file, along with any video clips or images. This will help us investigate and find a quick resolution.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue and wait for next update it's maybe fix it by Samsung team soon. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we want to inform you that the update was designed to improve your smartphone's performance and has been thoroughly tested for reliability.
We realize issues may arise and we are dedicated to helping you resolve any problems. Your feedback is invaluable for our improvement.
If you're experiencing issues, please share your log file, along with any video clips or images. This will help us investigate and find a quick resolution.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue and wait for next update it's maybe fix it by Samsung team soon. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
