Resolved! Solved

Original topic:

Loading issue

(Topic created on: Thursday)
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JD_01
Active Level 1
Options
Galaxy A
Hi can anyone tell me what is happening with me on my Samsung A35 whenever I open settings. It is not able to load it i think so . Can anyone tell me solution for this ?



2 Solutions


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy A
Kindly reset factory data with backup then try to it's again. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution.

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Solution
goodthings
Expert Level 5
Galaxy A
Kindly go to service center for check and resolves this issue. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution.

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7 Comments
Solution
goodthings
Expert Level 5
Galaxy A
Kindly reset factory data with backup then try to it's again. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution.
0 Likes
JD_01
Active Level 1
Galaxy A
It's back again
Solution
goodthings
Expert Level 5
Galaxy A
Kindly go to service center for check and resolves this issue. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution.
0 Likes
goodthings
Expert Level 5
Galaxy A
You're welcome here.
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JD_01
Active Level 1
Galaxy A
Thank you I'll try it
goodthings
Expert Level 5
Galaxy A
You're welcome.
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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