Active Level 3
Galaxy A

Hi Guys,

I'm using a Samsung A31 which has Link to Windows version 1.21022. 163.0. Whenever I project my phone screen to my PC using "Link to Windows" I'm not able to interact with my phone with my physical keyboard. But I'm able to operate my phone with my mouse when it is projected to my pc using "Link to Windows." I tried searching about this in the internet many times only to get disappointed at the end. Even pages from microsoft and samsung were of no use. Is anybody else facing this issue or is it only me? Any help would be appreciated.

1 Comment
Active Level 6
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support