Sajidh15kareem
Active Level 3
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Galaxy A

Hi Guys,

I'm using a Samsung A31 which has Link to Windows version 1.21022. 163.0. Whenever I try to enter text to my phone with my physical keyboard nothing happens. I'm not able to use my physical keyboard to interact with any apps. Any help would be appreciated. Has anyone ever faced this same issue before? I'm not able to find anything about this in the internet also.

3 Comments
Š
Expert Level 4
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Galaxy A
I'm not sure, may be we need to open the app in pc to use physical keyboard 🤔.
samFansi
Active Level 10
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Galaxy A
Ya
cs_member8
Active Level 6
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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