Original topic:

Lag in One UI 6.0 Animation

(Topic created on: 12-16-2023 10:36 AM)
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LovableNaren
Active Level 4
Options
Galaxy A
Dear Samsung,

I can feel some lag in the animation while swiping up forApps Screen fromHome Screen and also if I type and search for a GIF in keyboard.All other animations are so smooth. Kindly, resolve it in December update.

Thanks & Regards,
Narendran R

7 Comments
Galaxy A
Try wiping cache from recovery as it is a major OS update. It is generally recommended
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Àrijit
Active Level 4
Galaxy A
How to do it?
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SALMANFA
Beginner Level 2
Galaxy A
Any update problem?
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SALMANFA
Beginner Level 2
Galaxy A
Any another issue display line
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LovableNaren
Active Level 4
Galaxy A
No, I didn't face display line issue... 👍🏻
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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