Original topic:

Keyboard Problem

(Topic created on: 01-13-2021 11:30 AM)
276 Views
AdityaMorningstar
Active Level 4
Options
Galaxy A
My Galaxy A50s Keyboard Is Not Working In Hindi After 2.5 Update 
6 Comments
Anonymous
Not applicable
Galaxy A
have u tried clearing the data of keyboard app...
Galaxy A
yes
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Anonymous
Not applicable
Galaxy A
try updating it from apkmirror.. if it doesn't work.. then wait for one ui 3
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munishverma
Active Level 6
Galaxy A
update language hindi option in key board
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Anonymous
Not applicable
Galaxy A
what problem are you facing?
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve this issue kindly follow the given below steps:

1. Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device. 


2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with screenshots, short videos and error log file, so that we can assist you accordingly.

Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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