Just wanted some feed back from previous A33 5G users

[Reaperloyal]

Hey guys recently i went to a samsung store to buy new phone for my father he needed it urgently cause it broke after he dropped it mistakenly so overthere i was looking for s23 / s23 fe both were not available at that moment hence when we were about to leave they told us about a35 i was skeptical regarding a35 i had used a33 and it had a huge amount of heating issue it still has but i shifted to a34 this a34 seemed to be some kind of sensible upgrade because my major problem heating was solved to a large extent so that guy in store was telling me about a35 

but from these recent reviews i did not buy it so i told him the story of my a33 ( cause both the phones have exynos ) he told me that a33 never had this heating issue so i wanted to ask from previous a33 users did your phone have this issue like keeping in pocket only for like 30 mins it heats up or clicking 2-3 photos ? 

And is it possible to get a replacement for a phone if such kind of problem is faced by consumer within 6 months or a year of buying the phone for just the issue of overheating? 

I am asking the second question because that guy at samsung store told me that i could have got an replacement ( i did not know that could have been done ) i am asking this just to be sure if i face any such problem from any of my future samsung phones can i get a free replacement if my phone's overheating within a month or year ? 

[Daksh2]

Bro i am using a35 doesn't feel overheating or warn on normal usage

[Members_gVrFXsw]

OK,Good 👍👍

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this. we are continuously working to make our products better and more efficient.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. They can guide you further regarding the replacement process if they found any non-repairable issue during inspction. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support