Original topic:

Jio 4G not working fine on samsung A34 mobile

(Topic created on: 10-01-2023 08:35 PM)
324 Views
Unbelievable
Active Level 1
Options
Galaxy A
Please resolve the issue with jio 4G network ...sometimes network goes away on its own( not reachable)Besides jio 4G net is running very slow on samsung A34/54 mobiles even in good signal area.
0 Likes
6 Comments
ankitmon
Active Level 6
Galaxy A
Yeah Network reception has always been poor on samsung phones. Nothing new. Especially on budget to high end mid range phones.
Unbelievable
Active Level 1
Galaxy A
Error especially occurs with jio network...
However samsung mobiles seem to be more suitable for airtel network
0 Likes
ankitmon
Active Level 6
Galaxy A
Get a sim replacement. If issue continues. Email a complain to TRAI India
0 Likes
ankitmon
Active Level 6
Galaxy A
You'll get a call from Jio mumbai headquater and they'll make sure to fix the issue .
0 Likes
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Unbelievable
Active Level 1
Galaxy A
It is not problem with my device rather the problem lies with band network selection system becoz i myself have observed this ... plz introduce an update with band selection option available
0 Likes