Original topic:

It's too drained battery

(Topic created on: Monday)
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Taskeen_
Active Level 1
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Galaxy A
This is the latest smartphone but too drained battery 
5 Comments
iamkkronly
Active Level 6
Galaxy A
I understand your frustration with the battery drain on your new Galaxy A35. It's definitely not the experience you'd expect from a new phone. Let's try to figure out what's going on.

Since the phone is new, it's possible the battery drain is due to initial setup and background processes settling down. However, let's investigate further.

To start, could you tell me a bit more about how you're using your phone? For example:

What's your typical screen-on time (SOT) per day? You can find this in Settings > Battery and device care > Battery.

What are the most frequently used apps?

Do you play a lot of games or stream videos?

Is your screen brightness set to auto or a high level?

Are you on Wi-Fi or mobile data most of the time?

In the meantime, here are some common causes of battery drain and potential solutions:

Display Settings:

Brightness: Reduce screen brightness or use auto-brightness. High brightness consumes a lot of power.

Screen Timeout: Set a shorter screen timeout duration.

Adaptive Brightness: This automatically adjusts brightness based on your environment.

App Usage:

Background Activity: Some apps consume battery even when you're not actively using them. Go to Settings > Battery and device care > Battery > Background usage limits and put unused apps to sleep or deep sleep.

Unused Apps: Uninstall apps you don't use.

App Optimization: Ensure your apps are optimized for battery usage (Settings > Battery and device care > Battery > More battery settings > Optimize battery usage).

Connectivity:

Wi-Fi and Bluetooth: Turn off Wi-Fi and Bluetooth when not in use.

Mobile Data: If you have poor mobile signal, your phone will use more battery trying to maintain a connection. Use Wi-Fi when possible.

Location Services:

Limit location access to only when apps are in use.

Software Updates:

Make sure your phone is running the latest software. Updates often include battery optimizations. Go to Settings > Software update > Download and install.

Syncing:

Reduce the frequency of email and other account syncing.

Check Battery Usage Stats:

Go to Settings > Battery and device care > Battery and tap the graph to see detailed battery usage statistics. This will help you identify which apps or processes are consuming the most power.

Once you provide more information about your usage patterns, I can provide more tailored recommendations. It's also possible that the battery needs a few charge cycles to fully calibrate. Try using the phone normally for a few days and see if the battery life improves.

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iamkkronly
Active Level 6
Galaxy A
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
smartkk
Active Level 3
Galaxy A
My s21fe 😭
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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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