Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
I understand you're experiencing 5G network issues on your Samsung Galaxy A16. To help me understand the problem better, could you please describe the issue you're encountering? For example:
Is 5G not connecting at all?
Is the connection unstable or slow?
Does it disconnect frequently?
Are you seeing the 5G icon at all?
Have you tested in different locations known to have 5G coverage?
In the meantime, here are some basic troubleshooting steps you can try:
Check 5G Coverage: Make sure you're in an area with known 5G coverage from your mobile carrier. You can usually check coverage maps on your carrier's website.
Restart Your Phone: A simple restart can often resolve temporary network issues.
Check SIM Card:
Make sure your SIM card is properly inserted.
Try removing and reinserting the SIM card.
If possible, test your SIM card in another 5G-compatible phone to see if the issue is with the SIM or the phone.
Check Network Settings:
Go to Settings > Connections > Mobile networks.
Make sure "5G" is selected as the preferred network type.
Try toggling Airplane Mode on and off.
Reset Network Settings:
Go to Settings > General management > Reset > Reset network settings.
Note: This will reset your Wi-Fi passwords and Bluetooth pairings, so you'll need to re-enter them.
Check for Software Updates:
Go to Settings > Software update > Download and install.
Make sure your phone has the latest software updates, as these often include network optimizations and bug fixes.
Contact Your Mobile Carrier:
Contact your carrier to ensure your account is provisioned for 5G and that there are no known network issues in your area.
They may also be able to provide you with a new SIM card if necessary.
Once you provide more details about the specific issue you're experiencing, I can offer more targeted advice.
5g not connecting....if connected 5g it's dead slow.... only working LTE MODE. same sim I am using samsung A55 no issues working fine. Why did not work A16 ? The problem clear on coming Updats?
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
