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05-11-2023 11:42 PM in
Galaxy A- Mark as New
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05-12-2023 12:10 PM in
Galaxy A- Mark as New
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05-12-2023 06:06 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...
kindly fallow the below steps to resolve the drain issue:
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).
Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-13-2023 08:06 AM in
Galaxy A- Mark as New
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05-13-2023 11:19 PM (Last edited 05-13-2023 11:20 PM ) in
Galaxy AThen what about 5G network its has 12 5G bands those bands are can't maintain a proper 5G network I'm unable to use my 5G data after updating it