Original topic:

Issues After Updating A73 5G to UI6

(Topic created on: 12-15-2023 05:34 PM)
789 Views
JayAsk
Active Level 3
Options
Galaxy A
Dear Samsung team, Facing 2 major issues after ui6 update. 
1. Battery drain issue 
2. Paired Smart watch not getting autoconnected once mobile and watch are in range. I have to reset the watch and then it is getting connected again. Also i have faced problem after update. I have tried to connect watch on my one plus mobile and it is working fine. Have raised query in feedback but no resolution, hope connection problem will get resolved in your next update, plss provide next update on priority 
6 Comments
sayeedAshrafi
Expert Level 2
Galaxy A
3. UHQ not working even we connect type c headphones
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.
However, we are taking your valuable feedback regarding this.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Kindly perform the following steps to resolve your watch issue:

Clear Cache: Settings > Apps > Gear Wearable > Storage > Clear Cache.
Update the Galaxy Wearable app to the latest version.

Reset your Galaxy watch:
Open the Apps screen on the watch.
Swipe the screen and tap on General.
Reset.

Try to connect again by the given link: https://www.samsung.com/in/support/mobile-devices/galaxy-watch-how-to-connect-with-mobile-device/

In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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JayAsk
Active Level 3
Galaxy A
Dear Dear Team, i am not using samsung watch i am using Mi revolve active watch, and this watch and phone i am using from last 1 and half years and were working fine, now after update have faced this problem. Have tried all your basic steps, but no solutions, i have tried my watch on One plus it is working fine. Even i reset bluetooth network setting also then also same problem
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Ghost16
Beginner Level 2
Galaxy A
Did you find any solution??
I am facing same issue with Mi watch revolve active.
Please help if you can
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angrynow
Beginner Level 2
Galaxy A
even i am facing so many problems after the new update its literally a downgrade
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Mindluster
Active Level 1
Galaxy A
After update ,any camera clarety improvement?
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