Original topic:

Issue with camera when taking with flash on

(Topic created on: 03-28-2023 11:28 PM)
119 Views
Arpit03
Beginner Level 2
Options
Galaxy A

Hi All,

 

I am using samsung A52s as well Samsung m51 in both phones facing similar issue when taking pictures mostly at night with flash on it is throwing white image attaching the pic for reference if anyone has gone through similar issue and has resolution please do help 

20230226_092410.jpg

Sample image with white lights

3 Comments
vipul727
Active Level 3
Galaxy A
It mostly happen because of cover we use try it after removing the phone cover
S_Kumar73
Expert Level 5
Galaxy A
Yes, this light reflection happens due to case
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera app data: Settings >> Apps >> Camera >> Storage >> Clear data.

Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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