Original topic:

Issue in Slow motion Video

(Topic created on: 03-18-2022 06:45 PM)
653 Views
Raviiiiiiii
Active Level 1
Options
Galaxy A
noticed little lag in slow motion videos.... its not just got in slow motion but its lagging
(galaxy A50)
5 Comments
hdoniv
Active Level 10
Galaxy A
Restart, delete unnecessary files. Move it to computer. Run mobile optimization...
0 Likes
0016
Active Level 1
Galaxy A
A51 me bi yahi problem h
0 Likes
shivmgor
Active Level 9
Galaxy A
Bro same problem in a52 4g
Aubrey James
Beginner Level 3
Galaxy A

I also experiencing it now. 

Software updates, clearing cache of the camera app as well reducing some files do not really make any difference at all.

cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same.To resolve this issue kindly follow the given below steps:

1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2) Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).


Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes