Original topic:

In ear speaker problem in a50

(Topic created on: 10-30-2020 02:15 PM)
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MOHAMEDASHAR
Active Level 7
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Galaxy A
My A50 in ear speaker sound is very low but speaker work sound is live but volumes are full help me
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2 Comments
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve this issue kindly follow the given below steps:

1. Check mute all sound option:-Settings >> Accessibility >> Hearing enhancements >> Disable Mute all sounds (if enabled).

2. Reset the device:-Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

>>Tap on Settings>Tap on General Management>Tap on Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Galaxy A
Calling speaker and mic is not working without any reason...what to do
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