Original topic:

I found why not getting OTA updates

(Topic created on: 05-02-2021 12:43 PM)
3700 Views
Anonymous
Not applicable
Options
Galaxy A

I found problem, the Software Update app has a glitch causing to say "your software is up to date". A51 users and other Samsung device users, if you have this version, you can update only from Smart Switch.

SmartSelect_20210502-091010_Settings.jpg

Version 3.7.17

Which version you have?

 

I decided: I will fúck up my phone using Odin, I don't care what happens next, Pass or Fail. At least I will try to update

 

Edit: updated from PC

Screenshot_20210502-123424_Software update.jpg

21 Comments
Galaxy A
Bro. Which country are you from?
Anonymous
Not applicable
Galaxy A

Albania

But this isn't a problem, because Smart Switch shows update available. But the problem is: Software update app has a glitch causing to say it's up to date.

0 Likes
Galaxy A
Maybe glitch and server is very slow. Better not to update now
Galaxy A
You are from Europe ?
Anonymous
Not applicable
Galaxy A

Yes

Anonymous
Not applicable
Galaxy A

But 3 days since update rolled out...

imaBHi
Active Level 6
Galaxy A
May be they haven't rolled out through ota. Have you checked other European unit, whether it got through ota or not?
Anonymous
Not applicable
Galaxy A

All European countries get the updates too late except Russia

Abhishek13892
Expert Level 2
Galaxy A
Do you know still last update is not showing the document, that means something is problem there, Last uodate is showing 04.02.2021 and security patch is 01.02.2021
So definitely some problem is there,


https://doc.samsungmobile.com/SM-A515F/SER/doc.html