Original topic:

How to remove pop up ads

(Topic created on: 12-20-2021 10:15 PM)
221 Views
Raghu9
Beginner Level 2
Options
Galaxy A
Any body please guide me as I am facing much problem with these ads on screen after December 2021 update  my model is Samsung A50








3 Comments
user963
Expert Level 4
Galaxy A
Turn this offScreenshot_20211220-224734_Settings_208714_1640020654.pngScreenshot_20211220-224718_Settings_208712_1640020638.pngScreenshot_20211220-224754_Customisation Service_208717_1640020674.png
user963
Expert Level 4
Galaxy A
In private dns add this

dns.adguard.comScreenshot_20211220-225023_Settings_208724_1640020823.pngScreenshot_20211220-224950_Settings_208719_1640020790.pngScreenshot_20211220-225001_Settings_208721_1640020801.png
cs-member13
Expert Level 4
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

1 Head into the Google Chrome app and tap the 3 Dots

2 Select Settings

3 Scroll down the page and locate Site Settings

4 Tap on Pop-ups and redirects

5 Ensure this setting is toggled off, then head back to the site settings

6 Select Ads

7 Ensure this setting is toggled off

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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