How to didn't showing charging information in always on display?

[iamchandandolui]

I'm using Samsung Galaxy A50. I want to didn't showing charging information in always on display.

 Then I off ''show charging information'' but not done. When I charge my phone it's showing charging information. How to fix it anyone can suggest me?

[Div001]

Reset all settings and see if it works after that

[Prabh-preet]

Try by resetting settings

[iamchandandolui]

Reset all settings done but showing same problem

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

1: Go to Setting >> Tap on Lock screen >> Tap on AOD >> Tap on Always on Display >> Tap on Home button.

Follow the below steps to perform a settings reset:

1 From the front screen choose Apps.

2 Choose Settings.

3 Choose Backup and reset.

4 Choose Reset settings.

5 Select RESET SETTINGS.

6 Select RESET.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support