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Thank you for reaching out to the Samsung community! We would like to inform that Samsung device can be format from its device settings. Before performing the factory data reset, remember to make backup copies of all important data stored in the device and remove the Google and Samsung account configured in your device. Use smart switch PC suite to backup device data, visit link: http://www.samsung.com/in/support/smartswitch/ to download smart switch in your PC. To factory reset the device go to settings>>General management>>Reset>>Factory reset the device.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
