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10-19-2024 01:38 AM in
Galaxy A- Mark as New
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10-19-2024 05:35 AM in
Galaxy AUse ice box, your phone had a fever...
Try to use tablet:)
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10-19-2024 06:54 AM in
Galaxy A- Mark as New
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10-19-2024 06:54 AM in
Galaxy A- Mark as New
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10-19-2024 04:22 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this. we are continuously working to make our products better and more efficient.
● Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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10-26-2024 06:59 AM in
Galaxy A