Original topic:

Help please

(Topic created on: 2 weeks ago)
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sandy3313
Active Level 6
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Galaxy A
Secure folder ka pattern bhul gya hu aur samsung account se login bhi Secure folder me nhi kra tha to kaise reset kre password agr krne kya data khatm jo jayega kya???
2 Comments
Devv_007
Expert Level 5
Galaxy A
Data delete hojayega ab , jab securefolder setup krte ho to reset with samsung account on rkhna
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern regarding secure folder forget pin:- If you enter the wrong PIN or pattern on the Secure Folder login screen, a "Forgot PIN" or "Forgot Pattern" menu will appear at the bottom.

The device will ask if you forgot your PIN or pattern, depending on your lock type. You can then reset your PIN or pattern through this menu. This requires you to be signed in to your Samsung account.

The "Forgot PIN" or "Forgot Pattern" menu only appears if the "Reset with Samsung account" option (default: Off) was enabled when you created the Secure Folder. If this option was turned off, the menu won't appear. In this case you can uninstall and install the secure folder and in this process your data will be lost.

Warm Regards,
Samsung Customer Support