Original topic:

Help (a50)

(Topic created on: 05-09-2020 01:34 PM)
619 Views
Chetan99
Active Level 6
Options
Galaxy A
Before around one month ago my A50  showing 19 hour battery backup now it showing 11 hour battery backup plaese tell where is 8 hours ? I use only whatsapp and youtube and some time tik tok which are installed from long time.

image


image


image


11 Comments
RaHuLSiNH1923
Active Level 9
Galaxy A
*That's call a Android 10 update Specially from shamesung*🤣
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Perform Battery Optimization:- Battery optimization helps you to boost the battery performance of your device.
To check battery optimization:- Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

 

2. Kindly turn off the smart features of the device and other connectivity features (like advance feature and Bluetooth, Wi-Fi, etc.) when not in use, which will eventually help you to reduce battery power consumption). Follow the below steps to turn off: Swipe down on the home screen to open notification panel> Tap on Bluetooth, hotspot, etc. to turn off

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes