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05-09-2020 01:34 PM in
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05-09-2020 03:17 PM (Last edited 05-09-2020 03:17 PM ) in
Galaxy A
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05-12-2020 04:49 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Perform Battery Optimization:- Battery optimization helps you to boost the battery performance of your device.
To check battery optimization:- Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
2. Kindly turn off the smart features of the device and other connectivity features (like advance feature and Bluetooth, Wi-Fi, etc.) when not in use, which will eventually help you to reduce battery power consumption). Follow the below steps to turn off: Swipe down on the home screen to open notification panel> Tap on Bluetooth, hotspot, etc. to turn off
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

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