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Original topic:

Heating issue during calling and charging in A52

(Topic created on: 07-16-2021 12:49 AM)
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ushma_singla
Active Level 1
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Galaxy A
I purchased  the phone yesterday and now I am facing  heating  issue  while charging  and calling. 

Also, I did gyroscope testing using *#0*# on keypad, it show fail.

image


1 Solution


Accepted Solutions
Solution
Mahadev
Active Level 4
Galaxy A
While testing gyroscope sensor place the mobile on a flat table don't hold on your hand.

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2 Comments
Solution
Mahadev
Active Level 4
Galaxy A
While testing gyroscope sensor place the mobile on a flat table don't hold on your hand.
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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