Heating and battery Draining Issue in A54 from 5 ot 6 months

[Brahmaji53787]

Feeling frustrated for battery drain and over heating issue in Samsung A54 from past few months, issue started from last 5 or 6 security patches. I used to get 9 hrs SOT at the time purchase but now I am getting only 4 to 5 hrs of SOT. Issue still not resolved and even the issues becoming worse after every new security patch. But samsung team not interested or concentrating on users issue they are facing. Please every A54 user facing these issue please raise complaint in Samsung website but not here, they not even see our posts here. 

Seems time to change to other brand in mid range segment. They are providing Good specs and performance for less price than samsung.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Brahmaji53787]

Already raised ticket, but this not just my complaint but every A54 user facing this issue and raising the complaints but samsung not caring about users complaints, that's y issue not resolved till date.

[Sameer]

Making few changes can enhance battery life to a greater extent .. 


Making the following changes as shown in the video ...wait for few weeks for the phone to study the usage patterns and you will see an improvement in battery life 


https://youtu.be/DXM7pdW5a-w?si=cXv4W6zVL3JvVBqp 


Also make your phone run 2x faster. 


https://youtu.be/pgNi1Pmua3c?si=HvJhiGglU77saHG9 


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[Jjayyy_A54]

Same here brother issue about battery drain....

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you kindly follow the steps to resolve your issues.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Brahmaji53787]

Every Samsung A54 facing this issue, please give good update which rectifies this issue.

[GopalB]

Not solved

[alankarmankar]

I have raised complaints a lot of times. They will not and won't rectify it. This issue is because of Exynos processor.

[Brahmaji53787]

Samsung is greedy company, they want money but not customer satisfaction.