Original topic:

Heating..Over Heating..

(Topic created on: 01-19-2024 09:57 PM)
556 Views
Ten
Active Level 3
Options
Galaxy A
Thanks samsung for this Amassing phone.. 
Today I purchased A54 5G. It cost 37500/- . My question is why samsung still not solve the heating issue. I DON'T EVEN PLAYED A GAME. Normal use such as youtube/browsing still this phone heating too much. Why samsung not yet solved this issue for this mid range phone. 37500/- is not a small amount anyway. Anyone do we have any solution to solve this issue..
?
9 Comments
Drukyul
Active Level 4
Galaxy A
They don't care once the device is sold to consumers
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sayan2b1
Active Level 4
Galaxy A
I have been using Galaxy F34 for 3 months. Since I don't feel any Heating issues in my mobile although it has Exynos chipset. But my phone is too laggy. I am frustrated to use it, everything feels a bit slower than my previous phone Realme X7 pro
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Galaxy A
they are greedy only company
they don't care about customers satisfaction
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Babai1995
Active Level 9
Galaxy A
I using A73 5G. This device work like samsung flagship model. Superb display with super smooth and fast.
0 Likes
Galaxy A
it has snapdragon chipset and a54 has Exynos
Babai1995
Active Level 9
Galaxy A
Ya right.
0 Likes
Galaxy A
you have wasted your money like me
0 Likes
JithinAjith
Expert Level 3
Galaxy A
Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
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