Original topic:

Hang

(Topic created on: 12-25-2021 04:50 PM)
428 Views
a12m12
Active Level 4
Options
Galaxy A
I will do not buy samsung phone
9 Comments
Galaxy A
Please rest phone problem solved ho Jaye ga
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Edwin7878
Expert Level 5
Galaxy A
Mention ur device too
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a12m12
Active Level 4
Galaxy A
Aseries
0 Likes
Edwin7878
Expert Level 5
Galaxy A
A12?
0 Likes
a12m12
Active Level 4
Galaxy A
A21s
Edwin7878
Expert Level 5
Galaxy A
Bro uninstall rarely using apps ..
Also restart ur phone atleast once in a week ..
It's good if u restart once a day
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a12m12
Active Level 4
Galaxy A
Faltu
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Edwin7878
Expert Level 5
Galaxy A
Just try
Try some tips and trick on utube videos
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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