Original topic:

Green line

(Topic created on: 06-19-2024 06:15 PM)
356 Views
Ashu49
Beginner Level 4
Options
Galaxy A
I m using Samsung A73 phone, after May 2024 update i got green line on my phone display now samsung is not agreeing to replace my display. The samsung service centre has inspected from phone & they have came to an conclusion that the phone is not physical damage & the line has occur bescause of the update. I request to all Samsung Members please don't update your phone & please find me a solution for the same.
8 Comments
Adnan030
Active Level 5
Galaxy A
No solution yet even i am facing same problem in my s22ultra and they are asking to pay 22k report to consumer court and spread the prblm all over social sites
frankiemwon
Active Level 3
Galaxy A
Us bro us 😢
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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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frankiemwon
Active Level 3
Galaxy A
Please post your concerns on Twitter, tagging Samsung Mobile and Samsung India.

Also try mailing your concerns to these Email ID :
servicehead.in@samsung.com
support.india@samsung.com
Galaxy A
See you have to pay to get it replaced or raise voice on social media 🫠
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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AKG_a73
Beginner Level 2
Galaxy A
Write to service head or ceodesk. The email or link is available in website. They will surely help you with this.
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