Original topic:

Green line issue on my samsung galaxy a73

(Topic created on: 08-22-2024 12:13 AM)
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Anishchaudhary
Beginner Level 2
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Galaxy A
I bought this phone on 2022 but suddenly after the latest update I found green line on my screen first I think that some types of misshapening in setting or any crash but not a single dent I find on my phone. 
After I started surfing about this on internet so many consumers report their issue I request company to look after this because this is serious not even 2 years I used my phone and I get issue from your side so you have to fix this asap. 
4 Comments
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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shubham079
Beginner Level 2
Galaxy A
I bought a galaxy a73 mobile 2 years back and today while using my phone suddenly a green line came on screen, I didn't understand why this problem came please resolve this issue.
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