Original topic:

Galaxy a55 5g

(Topic created on: 10-12-2024 10:10 AM)
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_Suraj_kumar_
Active Level 3
Options
Galaxy A
Galaxy A55 5g 

Mai dekh pa raha hun ki mera Galaxy a55 5g 
4g network par bhi heat ho raha hai kya ye mere sath ho raha hai ya sabhi Galaxy a55 5g users ke sath ho raha hai answer Galaxy a55 users thanks 💔🥺
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5 Comments
Lucifeŕ
Active Level 9
Galaxy A
Normal heating is OK. Ignore karo bhai
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Oldy47
Active Level 9
Galaxy A
There are multiple factors for this issue
Cover traps heat.
High motion display generate heat ie 90,120,144 htz
Depends on Environment temp. Etc
Members_7BeTH3V
Beginner Level 2
Galaxy A
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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copperadi
Active Level 4
Galaxy A
I have also this issue.
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