Original topic:

Galaxy A55 camera needs improvement.

(Topic created on: 10-06-2024 04:06 PM)
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Washe
Active Level 4
Options
Galaxy A
Camera section should be more improved. I compared my new A55 with my previous A52. Somehow, I practically felt, my 3y-o A52 is giving more pleasing images than A55. Better dynamic range, well textured shadow parts and so on. Colour in selfie isn't so accurate. It's kinda yellowish! Especially, dynamic range of A55 is not so good according to the price segment, plus nighttime texture is missing. I hope, Samsung will push a software update to improve these things in top midrange device A55. In my opinion, camera isn't optimized well like the previous gen A series. A52 has better details than A55 in shadow parts.
8 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Washe
Active Level 4
Galaxy A
Sure, but this device needs a proper software update for camera optimization and display colour saturation. I hope, a brand like Samsung will provide better service considering all the consumers of A55.
goodthings
Expert Level 5
Galaxy A
Yeah. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
mithilesh123
Beginner Level 3
Galaxy A
Yes cemera department is very worst need improve .
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient.

Kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.

Path: (Open Samsung Members Application > Support> Tap on send feedback> Choose Compser> Select error report> select the appriopriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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milank_das
Active Level 3
Galaxy A
A55 selfie camera is providing worst picture! Disappointed ☹️ need camera update for better Quality pictures. I hope Samsung expert team won't disappoint us.
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Washe
Active Level 4
Galaxy A
Not the worst, but unnatural colour processing. Selfies are quite good, but the skin tone isn't realistic, or not even close to real. The colour of lips becomes darker which is quite impractical and most probably solvable through a fruitful software update dedicated to camera.
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