Original topic:

Galaxy A53 plastic back cover loosening out

(Topic created on: 02-27-2024 10:05 PM)
2424 Views
shrinidhihv
Active Level 2
Options
Galaxy A
Have been using the phone with case only for most of the time and that too from caseology which appears very well made. Dint expect such a poor stand of time for such expensive phone. My even 12k phones have fared much better for more that 6 years.

Anyone else started noticing gaps around plastic back?
11 Comments
singh_a53
Active Level 8
Galaxy A
Same problem 😕
Nik_0328
Active Level 4
Galaxy A
Got same problem few months back in A52. Service centre quoted sum of Rs.500 for sticking it.
shrinidhihv
Active Level 2
Galaxy A
Cost of buying poor build quality phone 😔. Along with money, it's all the hassle of service centre visit and overall loss of peace of mind and bad experience.
Nik_0328
Active Level 4
Galaxy A
💯
singh_a53
Active Level 8
Galaxy A
Kya hua service center me ?
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anandushaji44
Active Level 7
Galaxy A
I am facing the same problem. For me, the back panel is completely separated from the device. I called customer care. They said that it is normal. To fix this need to go service center and they will do the necessary.
shrinidhihv
Active Level 2
Galaxy A
But they will charge right? How easy for them to say it as normal and create hassle for us 😔
anandushaji44
Active Level 7
Galaxy A
Yeah, they will charge. They are saying the gum is detached no need to worry.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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