Original topic:

Galaxy A52s 5G back plastic panel self seperation

(Topic created on: 11-11-2022 12:40 PM)
2860 Views
MonK11
Active Level 10
Options
Galaxy A
About a month ago I noticed some discolouration on the back panel of my device and few days ago I noticed the back panel and the mid frame having a gap in between them. I have used the device normally and it haven't came in contact with any chemicals or extreme heat which can cause the seperation. If this is the situation of an IP67 rated device then I am not believing in the ratings anymore.
Anyway I went to Samsung care and they slapped a ₹2000 bill to get the back panel replaced as according them simply applying adhesive won't retain the IP rating because the plastic panel's integrity has been compromised and its chipping off.

image


image


image


image


image


32 Comments
Problem99
Active Level 6
Galaxy A
Mine too had the same problem.I went to customer care twice, the first time they Charged around 370 and the second time they denied doing the pasting. It's really urksom to see a good midrange phone from a world class brand facing these issues.
MonK11
Active Level 10
Galaxy A
Yah this issue is pretty much widespread not just some bad batch because the same problem has been mentioned by a famous YouTuber in his video.
0 Likes
Hercules88
Active Level 6
Galaxy A
Which one?
0 Likes
MonK11
Active Level 10
Galaxy A
Gyan Therapy
0 Likes
Problem99
Active Level 6
Galaxy A
A52 is basically the best ever midranger from samsung at that time ,maybe even now but man o man they have have done this **bleep** things at build quality 🤣🤣🤣
0 Likes
FARZI_69
Active Level 10
Galaxy A
Mere A52s 5g me same yehi problem h
MonK11
Active Level 10
Galaxy A
It's time to speak up to these kind of quality issues.
Kunal2
Expert Level 1
Galaxy A
Its a very common issue in a52 series phones. Its a samsung cheap manufacturing quality.
You can search in community just by typing "back panel" n you can see lots of results
I also had the same issue but they charge not more than 500. Many users are got it glued under 500 to 600 rs
MonK11
Active Level 10
Galaxy A
Yes I see.