Galaxy A50 Camera Issue After Update

[ankipoonia]

Galaxy A50 Zoom in or out not working when you use 25MP option of camera after it's Android 10 upgrade. Also not able to use wide angle camera when using 25MP option.

Here's a screenshot. 

#SamsungGalaxyA50

#GalaxyA50Camera

[ankipoonia]

while using highest quality resolution you can't zoom in or out

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we can check in the screenshot it is cleary mentioned that in this mode you can't zoom so, we would like to inform you that zoom is totaly depend on the mode you are using in your camera. Kindly choose the mode accordingly to use zoom feature.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support