Galaxy-A23

[Nidhi2021]

Dear samsung family

I am sorry to tell you that your Samsung Galaxy A-23 model is useless. Neither the camera of this mobile is good nor this device... Its front and rear camera are absolutely useless, the pixels come torn, and the phone is very expensive accordingly..

 Please tell me the procedure to change this phone or give me a better phone in exchange...

Samsung is like my family because every product is from Samsung. What is the use if Samsung products are not good?

 Otherwise, in the future, I will never buy Samsung products again... I have been using Samsung mobiles and other devices since 2010.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue. For replacement of the device you have to contact the point of purchase from where you purchased this device, and they will guide you regarding the exact information regarding this, If you purchased this from online Samsung official website then kindly contact on Samsung shop helpline at 1800-5-7267864/ 1800-40-7267864.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support