I was just randomly watching a vide on my phone (A73) and suddenly this hideous neon green line appeared on my phone. I never dropped my phone or it never fell into water. It's clearly a production issue from Samsung as I've read about other complains. And I found out they charges a ridiculous amount of money to fix the problem (replace the display) even though it's their problem. SAMSUNG PLEASE UPDATE YOUR POLICY ON THIS
They are charging like a ridiculous amount for it tho. And Samsung Bangladesh isn't even offering it to flagship users. My friend with her S series phone faced the same issue and they asked for like 40k bdt from her to fix the issue
We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue occurs then we are always helping our customers to resolve their issues. However, we are taking your valuable feedback regarding extension of display policy.
Furthermore, we would request them kindly visit the service center and inspect your device with the technical team end, they will provide them with all the information in a better way after inspecting the device physically.
