Freezing and Restarting

[AdeannaCooke]

My A51 Frequently Freezing and Restarting, Plzzzz help me😭😭😭

[CrazyBoy28 · Accepted solution]

Send your Device log

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

And Wait for the next update

Or

Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

servicehead.in@samsung.com

[AdeannaCooke]

Mail Sent Many times, Still no reply and no action from offical side😭

[CrazyBoy28]

😐Issue shared to my admins, I Personally Prefer you to Visit Service Centre, they will fix this issue

[AdeannaCooke]

To Change Motherboard?

This is not fair, i am facing this issue after update

[CrazyBoy28 · Accepted solution]

Even, I faced this issue

But the Service centre replacement my motherboard and now its working fine🥲

[AdeannaCooke]

Did you pay for that

Which Device are you using?

[CrazyBoy28]

Yeah,

Galaxy A50

[AdeannaCooke]

Ok, Thank you Sir

[CrazyBoy28]

😊🥲