Original topic:

Fingerprint issue when in Always on Display

(Topic created on: 11-24-2021 07:59 PM)
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Gargi
Active Level 1
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Galaxy A

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I am currently using galaxy A50 and while charging my device i noticed everytime the animation of indisplay-fingerprint sensor goes in upper left corner of the screen maybe its just a software issue. I hope samsung fix this issue with their next update. 
4 Comments
Galaxy A
Facing this same issue in My A50🥲
ArkTech
Active Level 6
Galaxy A
Factory Data Reset
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ArkTech
Active Level 6
Galaxy A
Reset all settings
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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