Fingerprint Issue.

[Babai1995]

Fingerprint sensor problem in Galaxy A30.Anyone face this issue?

[arahman95]

yes same here but sometimes..

[Babai1995]

same,,i mean it's happen sometime

[ROYALUKT]

No but maybe they will fix this in next update or You can remove and add new fingerprint afte that It should get fixed..
Hope it Helps..

[Babai1995]

It's already done but no any improvement

[GalaxyWorld]

I didn't face this problem

[Babai1995]

ok

[Samsung_Support1]

Hi there,

Please perform the following steps to resolve the issue:
1- If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
2- Once screen guard is removed now register the fingerprint again and check the issue.
3- If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.
4- If issue still persists, create data backup and reset the device.

5- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

Regards,
Team Samsung Members

[Babai1995]

But Galaxy A30 is optical fingerprint.So,screen guard shall not fact of this and it occoured most of times.plz solve this.