File transfer speed on A15 5G

[TANVEER-SINGH]

It takes literally 10min to transfer a 12mb file on my A15 5G ( From sd card ). It is a new sd card of san disk. Even from Google drive to my phone ( Linked in my files ) . It even takes more time. Can samsung tell me why?????????? 

See How casually it says after completing 99 percent.

[TANVEER-SINGH]

Sir I just brought a new device like 4-5 months ago..

[TechieUS]

Unmount the sd card from your device and insert it in laptop or another smartphone to test if it is working properly or not

[TANVEER-SINGH]

Sir I live alone so I don't have any other devices

[TechieUS]

It might not be your device but memory card

[TechieUS]

It might be faulty or if purchased offline then it might be 2nd 3rd copy

[TechieUS]

Or you might need a replacement

[TechieUS]

Sometimes things shkwn in folders are hidden or takes time to show actual storage

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the error you are experiencing is due to the device storage being full. To resolve this issue, please clear some storage on your device. Once you have done this, kindly attempt to transfer your data again.

● Check space availability: Settings > Battery and device Care > Storage.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[TANVEER-SINGH]

There is a 80 GB OF FREE STORAGE.

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