Original topic:

Facing bugs on my A52s 5G

(Topic created on: 03-23-2022 12:23 PM)
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sk_sanjeev
Beginner Level 2
Options
Galaxy A
I have updated my galaxy A52s 5G with android 12 and OneUI 4.0. I am facing so many issues camera is not working good and sometimes phone is hanging and battery drains much faster even on 60Hz display. Camera application sometimes show Camera is not working. Also facing issues with proximity sensor during calls. Please fix these bugs.
After January update no security update rolled out by samsung. 
3 Comments
love4chat
Expert Level 1
Galaxy A
Update needed asap
Anonymous
Not applicable
Galaxy A
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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